Users have two required login credentials to access either the app or the portal.
They are the Username and the User Password.
Updating the Username
- To update the Username, contact firstname.lastname@example.org with your current username and your new username.
- Note that Usernames should be
- Click on the Forgot Password option.
- Place in the Username email.
- A password reset email will be sent to the inputted email.
- Click on the Link on the email. This will open a new tab to key in the new password.
- Key in New Password. Repeat New Password to verify.
- Click on Reset Password.
- You may now Login with your Username and New Password.
Note: Upon updating the Username and Password, you would have to re-login on all devices before shooting a tour.