Welcome to the immoviewer Help Center!

Your first steps with immoviewer 

Camera and photos

Your password for your individual Ricoh Theta is located on the bottom of your Ricoh camera. You will see a couple letters and then a set of numbers.  The password is the NUMBERS, exclude the letters. 

 

immoviewer-app for Android and iOS

 

BlackBerry and Windows Phone users can use the self-timer function on the RICOH THETA S.

 

Basic settings

Yes!  You are able to customize the logos in the following areas: upper left corner, over the tripod, hotspot, and headshot which appears on the welcome screen and agent contact info.  The best format to use overall is a .png file with a transparent background, if available.  Please send your logos to your account manager or help@immoviewer.com and specific which logo you would like to use for each location.

 
 
 

Virtual showings

Yes!  You are able to customize the logos in the following areas: upper left corner, over the tripod, hotspot, and headshot which appears on the welcome screen and agent contact info.  The best format to use overall is a .png file with a transparent background, if available.  Please send your logos to your account manager or help@immoviewer.com and specific which logo you would like to use for each location.

 
 
 

3D home tours

Yes!  You are able to customize the logos in the following areas: upper left corner, over the tripod, hotspot, and headshot which appears on the welcome screen and agent contact info.  The best format to use overall is a .png file with a transparent background, if available.  Please send your logos to your account manager or help@immoviewer.com and specific which logo you would like to use for each location.